Shipping and Delivery

SHIPPING AND DELIVERY INFORMATION 

At Live Edge Design, we strive to deliver your purchase with excellent service and flexibility, every time.  

To that end, we offer Scheduled Furniture Delivery. Your furniture will be delivered by experienced delivery service providers at a convenient time for you, to your curbside or loading dock. Unpacking and assembly may be required. 

For an additional premium we also offer White Glove Delivery where furniture items will be delivered inside your home by white glove delivery service providers, items are carefully unpacked and inspected, placed in your room of choice, and assembled. For added convenience, all packing materials will be removed. White Glove Delivery cost, service level and availability vary from area to area and must be arranged with one of our customer service representatives. 

We ask that you inspect your delivery and provide a signature indicating your furniture is in good order upon receipt. If there is anything amiss, please keep all packing materials in case the furniture needs to be returned for repair. When ordering, please provide a daytime number to arrange a delivery appointment.  

Vancouver Island and BC Lower Mainland 

We - deliver most Vancouver Island and Lower Mainland orders - blanket wrapped and the items are normally assembled and placed in your home or business,.We can typically deliver to you within the week.  

The rest of Canada 

We ship to the rest of Canada using approved third party providers who are experienced and take great care (often blanket wrapping items) with our fine furniture. We will co-ordinate with you to arrange the most suitable time and method of shipment.  Stocked furniture will be delivered in 1-2 weeks in most metropolitan areas. 

Some oversized or heavy items may require additional requirements i.e. crane delivery. 

All provinces except Ontario, Prince Edward Island, New Brunswick, Nova Scotia and Newfoundland have 5% GST (Goods & Services Tax) added to all orders. 

The following provinces have PST (Provincial Sales Tax) added to all orders: British Columbia (7%), Saskatchewan (5% PST) and Manitoba (8% PST). Ontario, New Brunswick and Newfoundland have 13% HST (Harmonized Sales Tax) added to all orders. Prince Edward Island has 14% HST (Harmonized Sales Tax) added to all orders. Nova Scotia has 15% HST (Harmonized Sales Tax) added to all orders. Quebec has 9.975% QST (Quebec Sales Tax) added to all orders. These applicable tax rates are subject to change. 

Product Availability 

We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability changes.  

Please call 1-866-748-0763 if you have any shipping questions 

Additional Delivery Surcharges 

Oversized, extremely heavy or fragile items cost more to ship and thus incur an additional delivery surcharge. This additional charge is listed with the product price on the product detail page and also in the cart. 

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PRICING POLICY 

All prices in our catalogs and online are in CAD and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.